{"xsrfToken":"3c43c248393f07b6c97b9fdeefd19ebd2aec40de_lout","branding":{"id":"3","key":"bvcs","name":"Botnoi Voice Platform Help Desk","portalBaseUrl":"/servicedesk/customer/portal/3","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/3/12","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#521936","headerLinkHoverBGColor":"#521936","headerBadgeColor":"#521936"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/29e985c8-5f41-4559-a0d6-a63d437d3a9b/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwOTYyYWFkNi04NWI1LTQ4NGEtODU5Yi1hNzU0ODg5YmNhZWEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjI5ZTk4NWM4LTVmNDEtNDU1OS1hMGQ2LWE2M2Q0MzdkM2E5YiI6WyJyZWFkIl19LCJleHAiOjE3NjMwMDEyMjksIm5iZiI6MTc2MzAwMDYyOX0.L9u43LNy4nk4MdkWlqmwoE6sAqIoTqpsyLxoWYv-mwc&client=0962aad6-85b5-484a-859b-a754889bcaea&mode=fit","logoId":"29e985c8-5f41-4559-a0d6-a63d437d3a9b","isLogoAvailable":true,"helpCenterTitle":"ยินดีต้อนรับสู่ Botnoi Help Center","sharedPortalName":"Help Center","translations":{"en-US":{"helpCenterTitle":"ยินดีต้อนรับสู่ Botnoi Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#000000","bannerMediaApiUrl":"https://api.media.atlassian.com/file/78351afb-d326-44fc-adbc-3284f0f15a32/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwOTYyYWFkNi04NWI1LTQ4NGEtODU5Yi1hNzU0ODg5YmNhZWEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjc4MzUxYWZiLWQzMjYtNDRmYy1hZGJjLTMyODRmMGYxNWEzMiI6WyJyZWFkIl19LCJleHAiOjE3NjMwMDEyMjksIm5iZiI6MTc2MzAwMDYyOX0.uZRxYlAG5HbAMnBUPfwEKPOTinEmSFEikM6k291K5SQ&client=0962aad6-85b5-484a-859b-a754889bcaea&height=300&mode=fit","bannerMediaApiFileId":"78351afb-d326-44fc-adbc-3284f0f15a32","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"3","key":"bvcs","projectId":10006,"serviceDeskId":3,"name":"Botnoi Voice Platform Help Desk","description":"<p>ยินดีต้อนรับ! คุณสามารถส่งคำขอฝ่ายบริการลูกค้า Botnoi Voice Platform ได้โดยใช้ตัวเลือกที่ให้ไว้</p>","portalBaseUrl":"/servicedesk/customer/portal/3","reqTypes":[{"id":"16","name":"Account and billing questions","descriptionHtml":"","callToAction":"Account and billing questions","introHtml":"<p>เลือกตัวเลือกนี้หากคุณมีคำถามเกี่ยวกับบัญชีหรือการเรียกเก็บเงิน</p>","icon":10536,"iconUrl":"https://botnoigroup.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[4],"key":""},{"id":"17","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>ไม่เห็นสิ่งที่คุณกำลังมองหา? เลือกตัวเลือกนี้แล้วเราจะช่วยคุณ</p>","icon":10549,"iconUrl":"https://botnoigroup.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[4],"key":""},{"id":"18","name":"Report an issue","descriptionHtml":"","callToAction":"Report an issue","introHtml":"<p>บอกเราถึงปัญหาที่คุณพบ</p>","icon":10545,"iconUrl":"https://botnoigroup.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10545","groups":[4],"key":""},{"id":"19","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>แจ้งให้เราทราบแนวคิดของคุณเกี่ยวกับคุณลักษณะใหม่</p>","icon":10535,"iconUrl":"https://botnoigroup.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10535","groups":[4],"key":""},{"id":"20","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://botnoigroup.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""}],"reqGroups":[{"id":4,"name":"General"}],"orderMapping":{"4":[18,16,19,17]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":3,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"BVCS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwOTYyYWFkNi04NWI1LTQ4NGEtODU5Yi1hNzU0ODg5YmNhZWEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDA2IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NjMwMDE4MjksIm5iZiI6MTc2MzAwMDYyOSwiYW5vbklkIjoiYW5vbi11c2VyIn0.x8-2VqA3AcHrOmY_xLkk-IShKAtmeUwZm1Ffep9wBEs","targetCollection":"upload-project-10006","endpointUrl":"https://api.media.atlassian.com","clientId":"0962aad6-85b5-484a-859b-a754889bcaea","tokenDurationInMins":20}},"reqCreate":{"id":16,"projectId":10006,"issueType":{"id":"10014","name":"Support"},"form":{"name":"Account and billing questions","descriptionHtml":"","callToAction":"Account and billing questions","intro":"<p>เลือกตัวเลือกนี้หากคุณมีคำถามเกี่ยวกับบัญชีหรือการเรียกเก็บเงิน</p>","instructions":"","icon":10536,"iconUrl":"https://botnoigroup.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"อธิบายปัญหาโดยสรุป","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"select","jiraFieldType":"priority","fieldId":"priority","fieldConfigId":"","label":"Priority","description":"","descriptionHtml":"","required":false,"displayed":false,"presetValues":["10005"],"values":[{"value":"10000","label":"P1 - Critical (Blocker)","selected":false,"children":[]},{"value":"10001","label":"P2 - High (Major Issue)","selected":false,"children":[]},{"value":"10002","label":"P3 - Medium (Normal Issue)","selected":true,"children":[]},{"value":"10003","label":"P4 - Low (Minor Issue)","selected":false,"children":[]},{"value":"10004","label":"P5 - Very Low (Enhancement / Nice-to-Have)","selected":false,"children":[]},{"value":"10005","label":"P0 - Unassigned (Needs Triage)","selected":false,"children":[]}],"noneOptionRequired":false}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/3/create/16","requestValidateBaseUrl":"/servicedesk/customer/portal/3/validate/16","calendarParams":{"firstDay":0,"date":"2025-11-13T09:23:49+0700","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwOTYyYWFkNi04NWI1LTQ4NGEtODU5Yi1hNzU0ODg5YmNhZWEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDA2IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NjMwMDE4MjksIm5iZiI6MTc2MzAwMDYyOSwiYW5vbklkIjoiYW5vbi11c2VyIn0.x8-2VqA3AcHrOmY_xLkk-IShKAtmeUwZm1Ffep9wBEs","targetCollection":"upload-project-10006","endpointUrl":"https://api.media.atlassian.com","clientId":"0962aad6-85b5-484a-859b-a754889bcaea","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":true,"formTemplateData":{},"linkedJiraFields":[]},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}